This policy applies to tickets for the HSIM Digital Business Summit 2026 purchased on businesssummit2026.hsim.in, operated by HSIM India Federation in collaboration with Serve Vision Pvt. Ltd.
1. All sales are final — no refunds
All ticket purchases are final, non-refundable and non-cancellable. Because seats are limited and pricing is tiered, we do not offer refunds for change of mind, non-attendance, or partial attendance once a booking is confirmed.
2. Transfers
Tickets are fully transferable. If you cannot attend, you may send someone in your place. Inform us at least 48 hours before the event at [email protected] with the new attendee's name, email and phone.
3. Duplicate or failed payments
If you were charged but did not receive a confirmation, or were charged more than once for the same booking, contact us within 7 days. Verified duplicate or erroneous charges are refunded to the original payment method (bank account) within 15 working days via Razorpay. No cash refunds are issued.
4. Event changes or cancellation by us
If we cancel or reschedule the event, registered attendees will be notified. In that case your ticket will be moved to the rescheduled date, or issued as credit valid for a future HSIM event — no cash refund is provided.
5. Force majeure
No refunds shall apply in situations beyond HSIM's reasonable control, including natural disasters, pandemics, or government restrictions. In such cases we will offer a transfer to a rescheduled date where possible.
6. How to request
Email [email protected] with your booking ID and payment reference. Approved refunds are processed to the original payment method within 15 working days.